Three lessons for creating a sustainable AI advantage
[ad_1] July 30, 2025 API By experimenting early, measuring rigorously, and building an architecture that evolves with each model, Intercom created a scalable AI platform that ships new capabilities in days, not quarters. Loading… When ChatGPT launched in 2022, Intercom(opens in a new window) didn’t just watch the headlines—they mobilized. Within hours of GPT‑3.5’s release, […]
Lowe’s powers home improvement retail with AI
[ad_1] May 5, 2025 API A conversation with Chandhu Nair, Senior Vice President of Data, AI, and Innovation. Loading… Our Executive Function series features perspectives from leaders driving transformation through AI. Lowe’s is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the U.S. We spoke with Chandhu Nair […]